Returns & Exchanges
At Dryeye Rescue, we want you to be completely satisfied with your purchase; if your items aren't a perfect fit, you can return or exchange them within 30 days of delivery. All returned items must be in their original, unworn condition with tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
- 4.Receive Your Refund
After our quality control team inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.